Facility Management Software
Your technical facility management in one solution
Put an end to cumbersome paperwork, Excel & co. With the remberg XRM you can plan, organize and manage all processes, data, documents and teams of your technical FM in one place: from preventive maintenance, fault management and audits to inspections, technical quality management, and much more.
Book a demoOur customers with X = Buildings
X = buildings, fire extinguishers, ...
Find everything centrally, seamlessly and standardized in one solution
Work Orders
All information for technical teams so that everything runs smoothly in your buildings
Documents & Files
The central library for all your files and documents around your assets
Portal & Shared Access
Collaborate with external parties, e.g. for maintenance in one platform
A transparent service process was crucial for us. With remberg, this process now is digital and cross-organizational. For example, remberg gives our customers access to digital operating instructions and a digital service checkbook.Theresa Lehner Head of Operations Open House of Energy GmbH
Cloud-based, user-friendly and simple facility management - how it works
A structured overview of properties, buildings or rooms as well as all assets and equipment in a single solution. Plan all maintenance or inspections, capture requests and incidents with an integrated ticketing system, plan work orders and assign them directly to your team.
Centralized, digital, structured
Gain a 360° view of your buildings and what is in it
Whether smoke detectors, HVAC or lifts - it is difficult to keep track of all maintenance and inspection intervals. Excel & Co. quickly become chaotic. In the worst case scenario, this can lead to missed inspections and neglected duties as an operator.
With the remberg XRM, you plan everything in one place, create rule-based maintenance plans for each system, receive notifications about everything that is due and trigger automatic work orders for your teams.
To the digital lifecycle fileAccess with smartphone & tablet
Connect your building equipment with QR codes
Record events or incidents and link all important documents directly to the corresponding objects in your buildings and facilities. Your team can use a QR code to access the digital lifecycle file for each asset, see the maintenance history directly or access documentation such as checklists or manuals.
To the QR-Codes
Digital protocols & checklists
Digitize documents and integrate them seamlessly with your processes
From commissioning logs and inspection checklists to maintenance reports - your documents are digitized in the remberg XRM: With our software, you can create your own forms that are 100% tailored to your use case and company.
Technicians can access these forms via smartphones and tablets, fill them out directly and attach photos, videos or voice notes. This not only saves time through automation, but also greatly simplifies documentation work, as everything is stored centrally and digitally.
To the forms & checklistsCentral ticket system
Well-organized tickets
instead of mailbox chaos
Do requests and incidents reach you by phone or end up in a shared Outlook mailbox where things tend to get left behind? With the remberg XRM, you have a central ticket system that guarantees nothing gets lost.
Incidents, defects, damage and other issues are recorded in no time at all and shared with your teams or external partners, including detailed descriptions, due dates and images. No work order is forgotten and you forward all information directly to your team for quick and accurate completion of tasks.
To the ticketing system
Plan and carry out maintenance
Preventive maintenance for a longer lifespan of your assets
Never worry about missed or postponed maintenance or inspection appointments again. With our software, you can not only plan inspections and maintenance, but also assign them and document them seamlessly.
The longevity and reliability of your assets depends on regular and proper maintenance. The remberg XRM helps you to carry out maintenance measures on time, saving you repair costs and extending the life of your equipment.
To the maintenance plans
Interfaces & APIs to connect your IT systems
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.
Highest security standards for your data
Your data and your trust are our top priority. For hosting, the remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.
Before the remberg XRM, our processes were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.Marco Federau Project Manager Digitaler Service Georg Sahm GmbH
Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.Florian Kächele Head of Service and Purchasing Genkinger GmbH
You are 2 clicks away from becoming a digital champion around your X
In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization. ✓ No strings attached ✓ Answers to all your questions ✓ Presentation of the remberg XRM features
Book a demoFacility Management Software
FM Software
With remberg XRM, you have an overview of buildings, systems, facilities and equipment at all times. Plan your maintenance with just a few clicks, report faults centrally and keep track of all capacities with the digital planning board. Assign work orders with a click and use digitalized documents and forms on the go – even when offline. Increase the lifespan of your assets, process faults more efficiently and quickly than ever before and always be prepared for all audits and inspections. With remberg XRM, you have your maintenance fully under control with an easy-to-use cloud software.
Buyer's Guide
Buyer’s Guide Facility Management Software
Choosing the right software is not always easy. Especially with facility management software, it is not always clear at first glance which functions you need currently and in the future, what the specific steps of a selection process look like and which stumbling blocks need to be taken into account. For this reason, we have put together a short checklist of points that need to be taken into account.
1. Requirements analysis
Software providers usually have different focuses on the processes that are digitally mapped. As the table below shows very clearly, in addition to technical FM, there is also infrastructural FM and commercial FM. There are also special software solutions for these areas.
The following list helps you sort through your own needs for functions and select the required subject areas.
Facility management areas
Technical facility management:
- Maintenance/repair
- Technical quality management
- Maintenance/Inspection
- Remediation of pollutants
- Insured damage
- Security technology
- Building technology
- Telecommunications technology
Infrastructural FM:
- Caretaker and winter services
- Maintenance of outdoor areas and playgrounds
- Construction management
- Concierge services and parking security
- Moving services and neighborhood helpers
- Security services
- Cleaning services
Commercial FM:
- Inventory management (residential and commercial
- Procurement and procurement management
- Contract management and contracting
- Operating cost accounting
- Space management
- Insurance
- Receivables management
- Budget and investment planning
- Controlling
- Accounting
Of course, there is also FM software that covers all processes from A to Z. However, this is usually both technically complex and expensive in terms of price, as it combines many different users, processes and functions. It is not for nothing that many users complain GEFMA Luenendonk CAFM Software Trendreport 2023 One of the biggest disadvantages is the extremely long introduction times of CAFM and facility management software, which can easily be several years.
2. Market research
Use search engines like Google, customer reviews on platforms like Capterra, SoftGuide or trusted and attend industry events such as those organized by the GEFMA to get a comprehensive idea of the options available. Personal recommendations can also be helpful.
3. Cost analysis
After you have made a shortlist of FM software, you should consider the specific savings potential. This not only serves as the basis for price negotiations with the providers, but also as an internal argument for the software.
Matthias Mosig, Head of Digital Transition at TÜV SÜD Advimo GmbH, gave a good example of this in the webinar “Effectiveness of CAFM systems in real estate and facility management” created.
4. Product demos and trials
To get a realistic impression of the software, you should test the software yourself for at least 2-3 weeks. That’s why the software provider should allow you to have product demos, test versions or proof-of-concepts. During this trial period, you can then test the software and see whether your employees get along well with it, whether it meets your requirements in terms of user-friendliness and other points.
5. Implementation and support options
The introduction of facility management software is a project that must be carefully thought through in advance. You want to avoid unpleasant surprises and escalating costs. One of the first steps is the product demo and test version – because here you can already estimate how the collaboration with the provider will work and how much effort will be required for implementation.
Another important factor is the form of software delivery. Should it be installed on individual desktop PCs or can it be used in the cloud? To what extent does your own IT have to be involved?
In addition, the support options are very important. How easy is the provider’s customer service? Are questions answered in detail? How fast are the response times? Do we also get along well as people? Can you imagine working with the provider for a longer period of time (ideally over the next few years)?
6. Contract negotiations
Once you have decided on a software, the contract negotiation begins. Pay attention to the contract conditions, especially the term, notice periods and the exact scope of services. Don’t be afraid to negotiate to get the best deal possible.
7. Implementation and training
A good provider will create an implementation and training roadmap with you in which you will agree on goals together and work towards them in a binding manner. This will help you get an accurate overview of the entire project, determine responsibilities and deadlines, and communicate the roadmap internally.
We know that with the variety of different solutions in the area of facility management software, it is not always easy to make informed decisions. We would therefore like to offer you a non-binding opportunity to talk about your needs. We would be happy to explain the functions of the remberg XRM at a first appointment. We look forward to talking to you!
FM Software
Features
Features
Top 7 Features of Modern FM software
For too long, facility management has relied on paper-based processes or outdated software. But times change: here you will find 7 important functions that facility management software must have today to make your operations smoother, more transparent and more efficient.
Transparency about buildings and facilities
With modern facility management software, you always have an overview of all buildings, facilities and equipment. All relevant data, activities and documents for each resource are stored in one digital CV file stored and are centrally accessible. This eliminates the need for paper-based files and confusing file storage.
Clear maintenance and inspection plans
The software makes it possible with just a few clicks Maintenance and inspection schedules for every asset, from heating systems to security devices. All maintenance plans are seamlessly integrated into the software, making it easy to create and manage work orders simplified.
Digital protocols and checklists
Reports, protocols and checklists can be filled out and saved directly on site on a tablet or smartphone. All documents are stored securely in the cloud and are also available offline. The software should also allow your teams to access the forms offline.
Operations planning and work orders
All cases and work orders, whether generated by users or automatic systems, are collected in a central location assigned in a planning board. This makes it easier to coordinate and process tasks and ensures efficient working.
Mobile incident reports
Incidents can be reported directly on site via mobile devices, including additional information through photos, videos or voice notes. These reports are included central ticket system. This way you can ensure that all orders are processed clearly.
Scan function for quick data collection
Modern facility management software offers mobile scanning functions for barcodes and QR codes to make capturing information and documents easier. This allows devices and systems to be identified quickly and easily and all associated data to be retrieved.
Portal for external service providers and contractors
Many different parties are involved in facility management. That’s why you should have the opportunity to involve external service providers and outside companies. This ensures smooth coordination and collaboration. All parties involved have access to information, such as orders, and can make inquiries, which simplifies the coordination and processing of orders and creates transparency.
Do you think the remberg XRM could be the right solution for your facility management? Then please get in touch – we are looking forward to talking to you!