Digital Lifecycle File

Standardize, centralize and find everything in one place

Efficiently manage master data, documents and activities in one solution. Integrate existing systems and optimize key processes such as maintenance, repair or service & aftersales for maximum efficiency. Use the AI chat to ask your X = machines, systems or equipment questions and solve incidents in the shortest possible time.

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See why other companies trust us:

The problem

The lifecycle of your X is decades long - do you still want to manage your X in different information silos with media discontinuities or even still with Excel & paper and forego the power of AI?

Before
  • Intransparent: No comprehensive view of your X, as data is stored in different systems (e.g. ERP, file servers, scanned reports & protocols, Excel, shared email inboxes)
  • Inefficient: Media discontinuities and unstructured data lead to high administrative overhead and redundancies
  • Slow: Most systems for managing your X are on-premise, often slow and certainly not mobile
After
  • Clear: The AI Copilot serves as an instantly available source of knowledge and answers questions about procedures, processes, specifications and much more, directly related to your machines, systems and equipment
  • Fast: Answers to questions about investments are provided at the touch of a button in the AI chat
  • Potential: A comprehensive and high-quality database enables cross-organizational value creation and new digital business models
With remberg, my maintenance and repair team quickly converted paper-based maintenance plans and checklists for our equipment into a user-friendly digital form. Each machine has a unique QR code: When you scan it, you immediately see the right manual, the next maintenance tasks, or you can add a new note or pictures to the machine's digital lifecycle file with just a few clicks. Ingo Hild Plant Manager Schwabmünchen OSRAM GmbH
With remberg, we no longer have a paper chaos in service, but a central software with which everything from the inquiry to the solution ends up in the digital lifecycle file of the respective machine with just a few clicks. The best thing is that we can invite our customers to the remberg software and thus provide them with a modern service portal in our company design. Felix Kämpfer Production Manager Stöckel Werkzeugmaschinen GmbH
Transparent service processes are crucial for us. With the remberg software, these processes run digitally and across all involved organisations. With remberg, our customers for example have access to digital operating manuals and digital service checkbooks. Theresa Lehner Head of Operations Open House of Energy GmbH

Everything about your X at a glance - how it works

A structured and consistent database that benefits the entire organization: From the technician who can directly access the activity history of the X, to the general manager who makes data-driven investment decisions.

AI Chat with your X = Equipment, Assets & Co.

Every X = asset, equipment, etc. can be asked via AI chat, with the answers based on assigned technical documents such as instructions and reports. This way you can solve technical issues 25% faster.

Access digital lifecycle files from anywhere

From tickets, orders, and documents to maintenance tasks, completed reports, image uploads, and notes: everything is stored centrally in the digital lifecycle file of your X. You always keep track, and your team or authorized external partners get mobile access to the digital lifecycle file. With the remberg AI Copilot, you find the information you need in seconds – no matter where it is stored.

Intelligent search for equipment and asset data

Maps and a comprehensive search feature help you and your staff find the right information about the X you need.

Easy access via QR codes on the equipment

Equip your X with QR codes that take your users directly to its digital lifecycle file. Employees, customers or partners scan the QR code with any mobile device and get access to shared information such as technical documents or past maintenance activities, or can open an AI chat directly.

Use IoT data for rapid response times

Supercharge your processes by connecting your X to an IoT gateway or LTE module. With the remberg IoT feature, you get notified when service or maintenance is due and tickets can be generated automatically - for example based on actual operating hours.

Interfaces & APIs to connect your IT systems

No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.

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Highest security standards for your data

Your data and your trust are our top priority. For hosting, the remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.

Before the remberg XRM, we were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.
Marco Federau Project Manager Digital Service Georg Sahm GmbH
Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.
Florian Kächele Head of Service and Purchasing Genkinger GmbH

Build a solid data base and invest in the future of your X

Your entire organization benefits from the fully digital, centralized and 360° view of your X both in day-to-day operations and from a long-term strategic perspective:

  • Machinery & Equipment
  • Energy Systems & Infrastructure
  • Buildings & Facilities
  • Vehicles & Mobile Assets
  • Electronics & IT Assets
  • Other Assets & Things

Your X is missing?
Book a demo and let's see if we can help you with your challenges!

You are 2 clicks away from becoming a digital champion around your X

In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization.

✓ No strings attached
✓ Answers to all your questions
✓ Presentation of the remberg XRM features

Book a demo

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