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With dashboards & analytics in the remberg XRM, you gain transparency of your service or maintenance and identify opportunities for improvements in all processes and interactions in respect to your X, partners or employees. Improve performance, reduce downtimes and increase productivity.
Today, data-based decisions are vital, but often the data is not systematically collected or is scattered across the company. To obtain information, e.g. about frequent failures, you have to actively gather data, clean it up and then perform analyses.
With remberg XRM, my maintenance and repair team has quickly converted paper-based maintenance plans and checklists for our systems into a user-friendly digital form. Each piece of equipment has a unique QR code for quick access to operating instructions, upcoming maintenance or notes with images.Ingo Hild Plant Manager Schwabmünchen OSRAM GmbH
With remberg, we no longer have a paper trail in our service department, but a centralized software that allows everything from the enquiry to the solution to land in the digital life cycle file of the respective machine with just a few clicks. The best thing is that we can invite our customers to use the remberg software and thus provide a modern service portal in our company design.Felix Kämpfer Production Manager Stöckel Werkzeugmaschinen GmbH
Make a quantum leap in terms of reporting and analysis: Which X causes the most problems? How long does it take to respond to requests or complete work orders?
With the remberg XRM, you can hit the ground running - even if you had virtually nothing in place before. You find all processes in a clear dashboard that you can use right away. You can see how many Xs you are managing, which ones are causing the most problems, what the most frequent problems are and other important key figures.
With remberg XRM, you get a real-time overview of all processes, see which X is consuming the most resources, how long the average processing time of requests and work orders is, and other important key figures. Your reports are automatically updated on a daily basis, so you can compare them to new goals, manage your entire organization more efficiently, and keep your team and managers up to date.
You already use other BI tools for your analyses and reports and want to make use of the remberg data and dive even deeper? In the remberg XRM, you can export all relevant data as a CSV at the touch of a button and use it in whatever way suitable for your needs.
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.
Your data and your trust are our top priority. For hosting, the remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.
Before the remberg XRM, we were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.Marco Federau Project Manager Digital Service Georg Sahm GmbH
Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.Florian Kächele Head of Service and Purchasing Genkinger GmbH
remberg XRM helps you to make your data relating to the processes of your X visible and understandable. Based on this, you can derive measures to continuously improve your organization.
In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization. ✓ No strings attached ✓ Answers to all your questions ✓ Presentation of the remberg XRM featuresBook a demo