Partners, Vendors & Portal
Reduce the workload on your team and involve partners more closely
The remberg Asset Platform enables intensive collaboration around your assets across organizational boundaries. Workflows and processes around your assets become more automated and efficient for everyone involved. With the new AI chat function for your machines, assets and equipment, partners or customers can help themselves and you can relieve your team.
See why other companies trust us:
Our customers
The problem
Today, most collaboration with external partners is done by phone and email. All documents, information about orders and maintenance have to be coordinated in a manual and cumbersome way without a direct association to your asset.
Before
- Inefficient: Requests only reach your teams via email, phone, or by acclamation
- Slow: High manual administration overhead
- Inconvenient: Planning of operations, work orders or maintenance is cumbersome and error-prone
After
- Fast: Partners access information quickly and easily via QR codes
- Secure: A high level of visibility ensures that all work orders and maintenance are carried out reliably
- Direct: With the AI chat, customers and partners can talk directly to your asset and get answers
Connect your partners directly with your assets
Proactively provide your partners with digital and standardized lifecycle files containing key data and documents with just a few clicks. All parties can use QR codes to access information by using a smartphone or tablet. In addition, the AI chat function enables partners and customers to ask questions directly and receive quick answers to technical questions. This increases efficiency and autonomy in solving problems.
Resolve tickets and incidents even faster
Permanently increase visibility of work orders, and give your end users of your assets a more proactive role in initiating and executing minor repairs on their own.
Ensure high uptimes through proactive planning
By taking a proactive, preventative approach to maintenance of your assets, you can reduce the downtime, save costs and extend the lifespan of your assets by over 11% on average.
Connect your systems with interfaces & APIs
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg Asset Platform and transfer information via APIs or automatic CSV imports.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg Asset Platform relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.
