Building Maintenance Software

Maintenance software for buildings - with AI Copilot

Whether it's a matter of repairing a broken air conditioning system or carrying out the annual maintenance on all elevators: with the remberg XRM as CAFM software, all maintenance work in buildings and facilities can be easily planned, assigned and carried out. With the remberg AI Copilot you can search through technical documentation, receive diagnose of failure and suggested solutions in seconds.

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See why other companies trust us:

Customers with X = Buildings & Facilities

AI Copilot for X = Equipment & Co.

Get AI superpowers and fix arising problems even faster

QR Codes & Quick Access

Access important documents in seconds and open the AI chat

Tickets & Cases

Solve tickets & cases about your assets even faster with AI

Maintenance Plans

For preventive maintenance planning, inspections and repairs

Work Orders

Accurate and efficient work orders for your teams

Planning Board

Plan more efficiently with a digital planning board

Forms & Checklists

Let AI optimize and complete forms and checklists

Documents & Files

Your ultimate knowledge base – find everything instantly thanks to AI

Portal & Shared Access

Self-service for partners and customers through an AI chat

Transparent service processes are crucial for us. With the remberg software, these processes run digitally and across all involved organisations. With remberg, our customers for example have access to digital operating manuals and digital service checkbooks. Theresa Lehner Head of Operations Open House of Energy GmbH

Keep full control over your building maintenance - how it works

Files & documents are instantly and mobile available. Plan maintenance schedules transparently. Digital checklists make it easy to assign work orders and ensure they are carried out according to protocol.

The 360° view over buildings & facilities

Get a 360° view of all systems and equipment in buildings and facilities – easily imported from your ERP and other systems. In the respective digital lifecycle file, you can see all relevant activities and processes at a glance. With AI support you can solve technical issues even faster and find the right answer in seconds.

Enable your assets and equipment with QR-Codes

Every single asset and equipment in buildings and facilities is linked to a unique QR code. This allows technical teams to report faults on the move, giving them direct access to all important data or documents, or to open the AI chat to identify and resolve the problem directly.

Longer lifecycles due to preventive maintenance plans

With the remberg XRM, you can create preventive maintenance plans in a centralized solution – without Excel & Co. This paves the way for preventive maintenance, extends the service life of systems and equipment, and reduces the number of unplanned faults.

An integrated ticketing system for every case

In Tickets & Cases, you clearly record all incoming requests, regardless of where they come from or who reports them. Tickets can be opened automatically from various sources, e.g. by e-mail. Has the ticket been updated? Your users will be automatically notified. The remberg AI Copilot actively supports you in drafting emails and summarizing long tickets.

Digital forms & checklists - with direct asset reference

Standard Operating Procedures (SOPs) are an important part of maintaining facilities and equipment to ensure smooth operations. With the remberg XRM, you can flexibly create digital protocols and checklists that can be filled out by your team on the go using a smartphone or tablet, even offline. When they are online, they can also access AI support - so only a few bullet points are turned into clean and meaningful reports in a matter of seconds!

Interfaces & APIs to connect your IT systems

No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.

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Highest security standards for your data

Your data and your trust are our top priority. For hosting, the remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.

Before the remberg XRM, we were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.
Marco Federau Project Manager Digital Service Georg Sahm GmbH
Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.
Florian Kächele Head of Service and Purchasing Genkinger GmbH

You are 2 clicks away from becoming a digital champion around your X

In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization.

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✓ Answers to all your questions
✓ Presentation of the remberg XRM features

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Building Maintenance Software

With the practical mobile function in the remberg XRM, you can manage buildings and assets centrally from one solution and give all teams the ability to access work orders, documents, forms and maintenance plans conveniently from a smartphone or tablet.

Our building maintenance software makes audits, inspections and troubleshooting easy and helps you to fulfill your operator obligations without any headaches. Rely now on a future-proof building management solution that makes your everyday life easier and grows with your requirements.

Operator obligations in building maintenance management

Operator obligations in building maintenance management

As a technical manager in building maintenance, you bear immense responsibility for the smooth functioning and safety of the buildings and facilities you look after. In order to successfully accomplish this task, it is crucial to fully understand the operator obligations in building management and to implement them conscientiously. In this article, we will highlight the key aspects of these duties and how you can effectively integrate them into your daily work.

Documentation obligation in maintenance management

A central element of your responsibility as a building manager is the maintenance of buildings and equipment. This is not only essential to ensure smooth operation, but also to minimize safety-related risks. Maintenance includes the regular inspection, servicing and repair of systems and equipment. This requires both independent measures as well as advice and coordination.

Occupational health and safety regulations

The safety of employees and users of the building has top priority. You must ensure that all health and safety regulations are complied with in order to prevent accidents.

Fire protection regulations

One important area is fire safety, which includes the regular inspection of smoke detectors, sprinkler systems and fire extinguishers. This is not just about compliance with regulations, but above all about everyone’s safety.

Electrical regulations

Regular testing of electrical devices and systems and compliance with DGUV inspections are essential to minimize electrical risks and ensure safety.

Energy inspection of air conditioning systems

The efficiency and environmental friendliness of air conditioning systems are of great importance. Energy inspections help to optimize energy consumption.

Sanitary and hygiene regulations

Compliance with hygiene and sanitation standards is particularly important in public facilities in order to protect the health of users.

Building regulations

Compliance with building regulations is crucial to ensure the safety of the building structure and minimize potential liability risks.

Certifications and inspections

Elevators and escalators must be regularly inspected and certified to ensure that they operate safely and reliably.

Energy audits in accordance with DIN EN 16247-1

Large companies are obliged to carry out energy audits in order to optimize their energy consumption and promote environmental protection.

Excel: Flexible, but error-prone and time-consuming

Documenting maintenance work and operational processes is still a challenge in many companies: outdated tools such as Excel, pen and paper are too often used to create maintenance logs and reports. This not only leads to inefficient processes, but also to difficulties in managing and filing important documents. But times are changing, and so are the ways in which you can fulfill your documentation obligations in building management.

Digital documentation with cloud software

Fortunately, the introduction of modern cloud software solutions has changed the game. Using smartphone or tablet applications, technical teams can now complete digital maintenance logs directly on site. These are then automatically stored in a central digital lifecycle file. This has several advantages:

Simpler Dokumentation

Technicians can enter the information in real time, eliminating time wasted on transferring notes to digital formats later.

Better readability

Illegible handwriting is a thing of the past. Digital reports are always legible and professional.

Complete documentation

Modern CAFM software guides technicians through all the necessary steps to ensure that no important details are overlooked.

Fast access

All information is stored in the cloud and can be accessed by any authorized employee at any time and from anywhere. This enables data to be retrieved quickly for reports, audits or planning.

Automated notifications

The software can automatically send reminders for scheduled maintenance and inspections, making it easier to meet deadlines.

Simple reporting

The data generated can easily be used in reports and analyses to improve the efficiency of maintenance work.

The transition from manual, paper-based documentation processes to digital solutions makes building management easier and more efficient. Overall, fulfilling operator duties in building management is a demanding task that requires a high level of expertise, organization and commitment. Through your work, you will help to ensure that the building meets the highest standards while guaranteeing safety.

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