remberg XRM for Energy Systems & Utilities

Quick installation, reliable maintenance, sustainable operations

Whether solar systems, charging stations, heat pumps or wind power: your installations are more efficient and of higher quality, faults are recorded via a central ticketing system and rectified as quickly as possible, external partners and service providers are digitally integrated into your processes. The remberg AI Copilot helps you optimize your ticket management, plan preventive maintenance and identify sources of faults in a matter of seconds.

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Customers with X = Energy Systems & Utilities

AI Copilot for X = PV systems & Co.

Get AI superpowers and fix arising problems even faster

Planning Board

Plan your team more efficiently with a digital planning board

Forms & Checklists

Let AI optimize and complete forms and checklists

Work Orders

Accurate and efficient work orders for your teams

Tickets & Cases

Solve tickets & cases about your assets even faster with AI

Maintenance Plans

For preventive maintenance planning, inspections and repairs

Portal & Shared Access

Self-service for partners and customers with an AI chat

Documents & Files

Your ultimate knowledge base – find everything instantly with AI

QR Code & Quick Access

Access important documents in seconds and open the AI chat

Tasks & To-Do Lists

Clear and transparent tasks and to-do-lists for better collaboration

Within 2 weeks, over 1,000 charging points were imported into remberg XRM system and a short time after we were live, so that we now have all requests & tickets for our charging stations centrally in one modern ticketing and service solution. Felix Schnorr System engineer Eliso

For your long-term success in the energy transition - this is how it works

With remberg XRM you connect your energy assets & infrastructure with all processes in installation, maintenance, service & co. over the entire life cycle.

The 360° view over energy systems & infrastructure

Centralized, seamless and standardized: Get a 360° view of your assets & infrastructure – easily imported from your ERP or other systems. In the respective life cycle file or project folder, you can see all relevant activities and processes at a glance – even before installation or commissioning. Based on the documentation the AI Copilot helps you solve technical issues even faster.

Digital planning board for installation, maintenance & co.

Organize all work orders in a centralized and clear planning board, assign work orders to your teams via drag & drop and optimize your workload - without Excel, paperwork or double entries. Don't lose track of anything and create work orders manually or even fully automatically for your team or external partners.

Digital forms and checklists - with direct asset reference

Whether you need a checklist for installing a photovoltaic system or a maintenance log for a charging station: with the remberg XRM, you can create forms for your needs. Your team or external partners can fill out forms quickly and easily, even offline, using a smartphone or tablet. The remberg AI Copilot even provides online support and magically creates a fully formulated report from just a few bullet points.

Digital maintenance plans for operational management

The remberg XRM enables you to manage the technical operation of your energy infrastructure by bundling all the tasks required to keep your assets in a technically sound condition. With digital maintenance plans, you can prevent downtime and ensure proper operation.

An integrated ticketing system for every case

With the remberg XRM ticket system, all incoming requests are clearly recorded, whether by e-mail, plant monitoring solution or telephone. With one click, you can link the automatically opened ticket to the respective energy plant. Has the ticket been updated? Your users are automatically informed. Additionally,tThe AI Copilot helps you to draft email replies or summarise long tickets for you.

Interfaces & APIs to connect your IT systems

No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.

Highest security standards for your data

Your data and your trust are our top priority. For hosting, remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.

Before the remberg XRM, we were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.
Marco Federau Project Manager Digital Service Georg Sahm GmbH
Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.
Florian Kächele Head of Service and Purchasing Genkinger GmbH

You are 2 clicks away from becoming a digital champion around your X

In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization.

✓ No strings attached
✓ Answers to all your questions
✓ Presentation of the remberg XRM features

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