Work Order Software
Create more effective work orders for service and maintenance teams
Whether planned maintenance or unplanned breakdowns, there is always something that needs to be done. With our work order software you create meaningful work orders with direct association to your assets with just a few clicks - or even fully automatically.
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Our customers
The problem
Service, maintenance and repair work has changed dramatically over the last decade. With Excel, paper & co, it is almost impossible to plan, execute and complete every job with the same quality.
Before
- Overwhelming: Work orders come in from multiple sources such as phone, email, or ERP
- Slow: Lack of visibility leads to delays
- Cumbersome: Missing information about the task, spare parts or assets often leads to further tickets or cancelled jobs
After
- Organized: No matter where work orders come from – everything is recorded and assigned centrally
- Fast: Response and resolution times are significantly reduced
- Mobile: Work order information, such as documents or spare parts, can be accessed by your team with mobile devices
Centrally capture all work orders in one place
Nothing gets lost: Work orders, such as maintenance, operations and repairs, are triggered manually or automatically, recorded centrally in the remberg Asset Platform and associated directly to your asset. This ensures that your teams can always respond reliably and as quickly as possible.
Efficiently process all work orders
Keep track at all times: All orders are processed centrally in the remberg Asset Platform with status, categorization, priority and assignment to your team. Different views ensure that orders are assigned to the right person and are clear and comprehensible for all team members.
Assign work orders to your assets with one click
All work orders are associated with the asset: work oder history, relevant documentation, checklists and reports can be found in the specific digital lifecycle file. Your team gets full visibility and you ensure that all work orders are completed in accordance with internal and regulatory requirements.
Mobile access to work orders and forms
With the remberg Asset Platform, your team has full mobile access to all information about the asset, can reliably document work performed and you receive real-time updates on the current task status.
Capture important data to optimize processes
Because all work orders are managed in the remberg Asset Platform and stored in the asset's lifecycle file, you have meaningful data at your fingertips to reduce costs, optimize capacity, shorten response and resolution times, ultimately extending your asset's lifespan.
Connect your systems with interfaces & APIs
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg Asset Platform and transfer information via APIs or automatic CSV imports.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg Asset Platform relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.
The #1 Asset Platform for AI-First Maintenance, Operations & Service
Work order software
Digital work orders in remberg
As a service or maintenance manager, you are tasked with optimizing operations and maximizing plant availability on a daily basis. However, traditional, paper-based work instructions and work orders can lead to delays, errors and inefficient processes. Digital work instructions and modern work order apps help you overcome these challenges and make job planning a breeze.
Create, edit and track work orders easily
The current situation and the difficulties
Perhaps you know this from your own experience: work instructions that were created using Word, Excel or PowerPoint and then printed out – or even handwritten work slips – still determine the day-to-day work of many service and maintenance teams.
But there are various problems associated with this:
Creating work orders and work instructions: Writing good work instructions needs to be learned. If you document your processes in different solutions, it is difficult to establish standardized processes for creating work instructions.
Time-consuming and error-prone: Manually creating, distributing and updating paper-based instructions is time-consuming and carries the risk of errors creeping in. This can lead to misunderstandings and inaccurate workflows.
Limited updating: Changes in procedures require the reprinting and distribution of work slips. This causes delays and uncertainty about whether the information is up to date.
Modern software for work instructions and work orders
A software solution for digital work instructions and work orders such as remberg XRM can solve these problems in the long term:
Efficient creation and updating: You can easily create, edit and update work instructions and work orders using a single software. New procedures can be integrated quickly and changes are implemented in real time.
Direct link to your X: If you use the right software, you can use a digital machine lifecycle file to store all important information in one central location and make it easily accessible via QR codes. This gives you direct access to technical specifications, maintenance histories, repair logs and even manufacturer documentation.
Central documentation of all activities: Linking the digital lifecycle file to work orders brings further benefits. When a new work order comes in, you can immediately see which machine or equipment is affected, what work has been carried out in the past and, for example, which spare parts have been used. This allows you to plan much more precisely and makes your work easier.
Real-time communication: Software makes it possible to send work instructions directly to your technicians’ mobile devices. This means they receive immediate notifications of changes and can tackle jobs without delays.
High process reliability: Your work instructions give you and your team security and more independence. Tasks can be completed more quickly and easily, and all work is carried out in accordance with the process.
Traceability and analytics: Digital work instructions and work orders provide a clear overview of your team’s progress, compliance and performance in a transparent dashboard. This enables better planning and analysis of bottlenecks or optimization potential.
Interactive media: By integrating images, videos and interactive elements, complex processes can be communicated more clearly. This reduces the risk of misinterpretation and errors.
As you can see, the digitalization of work instructions and work orders makes order planning much easier and optimizes the entire process. Instead of getting frustrated with work slips on paper, you can use modern software and work order apps to increase your team’s efficiency, minimize downtime and increase safety.
Take the step into the digital future for work instructions and work orders now!