Work Order Software

Create more effective work orders for service and maintenance teams

Whether planned maintenance or unplanned breakdowns, there is always something that needs to be done. With our work order software you create meaningful work orders with direct association to your X with just a few clicks - or even fully automatically.

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The problem

Service, maintenance and repair work has changed dramatically over the last decade. With Excel, paper & co, it is almost impossible to plan, execute and complete every job with the same quality.

Before

Overwhelming: Work orders come in from multiple sources such as phone, email, or ERP
Slow: Lack of visibility leads to delays
Complicated: In the worst case scenario, a work order is completely forgotten
Error-prone: Since information and files are in different filing systems, files can be documented incorrectly
Cumbersome: Missing information about the task, spare parts or X often leads to further tickets or cancelled jobs

After

Organized: No matter where work orders come from – everything is recorded and assigned centrally
Fast: Response and resolution times are significantly reduced
Seamless: No information is lost with a direct association to your X’s lifecycle file
Compliant: All internal and legal requirements are met
Mobile: Work order information, such as documents or spare parts, can be accessed by your team with mobile devices

With remberg, my maintenance and repair team quickly converted paper-based maintenance plans and checklists for our equipment into a user-friendly digital form. Each machine has a unique QR code: When you scan it, you immediately see the right manual, the next maintenance tasks, or you can add a new note or pictures to the machine's digital lifecycle file with just a few clicks. Ingo Hild Plant Manager Schwabmünchen OSRAM GmbH

With remberg, we no longer have a paper chaos in service, but a central software with which everything from the inquiry to the solution ends up in the digital lifecycle file of the respective machine with just a few clicks. The best thing is that we can invite our customers to the remberg software and thus provide them with a modern service portal in our company design. Felix Kämpfer Production Manager Stöckel Werkzeugmaschinen GmbH

Transparent service processes are crucial for us. With the remberg software, these processes run digitally and across all involved organisations. With remberg, our customers for example have access to digital operating manuals and digital service checkbooks. Theresa Lehner Head of Operations Open House of Energy GmbH

Ensure everyone knows when, why and how to complete a work order - how to do it

Collect work order information from a variety of sources, create them manually or automatically, assign them to the X and your team, and stay informed about the status of work in real time.

Centrally capture all work orders in one place

Nothing gets lost: Work orders, such as maintenance, operations and repairs, are triggered manually or automatically, recorded centrally in the remberg XRM and associated directly to your X. This ensures that your teams can always respond reliably and as quickly as possible.

Process all work orders in an efficient and transparent way

Keep track at all times: All orders are processed centrally in the remberg XRM with status, categorization, priority and assignment to your team. Different views ensure that orders are assigned to the right person and are clear and comprehensible for all team members.

Assign work orders to your X with one click

All work orders are associated to the X: work oder history, relevant documentation, checklists and reports can be found in the specific digital lifecycle file. Your team gets full visibility and you ensure that all work orders are completed in accordance with internal and regulatory requirements.

Mobile access to work orders, documents and protocols

With the remberg XRM, your team has full mobile access to all information about the X, can reliably document work performed and you receive real-time updates on the current task status.

Capture important data to optimize processes around your X

Because all work orders are managed in the remberg XRM and stored in the X's lifecycle file, you have meaningful data at your fingertips to reduce costs, optimize capacity, shorten response and resolution times, ultimately extending your X's lifespan.

Interfaces & APIs to connect your IT systems

No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg XRM and transfer information via APIs or automatic CSV imports.

Highest security standards for your data

Your data and your trust are our top priority. For hosting, the remberg XRM relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.

Before the remberg XRM, we were not digital. Now we are at the point that every service employee has a tablet and can view their work orders and all relevant information digitally.
Marco Federau Project Manager Digital Service Georg Sahm GmbH

Originally, we only wanted to digitize our service reports. Now we have everything that happens in our service department centrally in the remberg XRM. That is a huge step.
Florian Kächele Head of Service and Purchasing Genkinger GmbH

Manage all work orders around your X efficiently and reliably

Get clarity with the remberg XRM and solve any work order around your X with confidence - whether planned or unplanned:

Machinery & Equipment
Energy Systems & Infrastructure
Buildings & Facilities
Vehicles & Mobile Assets
Electronics & IT Assets
Other Assets & Things

Your X is missing?
Book a demo and let's see if we can help you with your challenges!

You are 2 clicks away from becoming a digital champion around your X

In our initial meeting we will ask you about your challenges, which will help us to determine how the remberg XRM can best help you to future-proof your organization.

✓ No strings attached
✓ Answers to all your questions
✓ Presentation of the remberg XRM features