Logistics & Transportation
Improve your Service & Asset Performance
You need rapid response times to support inquiries, efficient field service processes, and seamless collaboration. The remberg Asset Platform makes this possible: intelligent tools that help you and your partners optimize service processes, collaborate, minimize downtimes, and generate more after-sales revenue.
See why other companies trust us:
Our customers
More After-Sales Revenue
Optimize your revenue streams with proactive spare parts and service offerings
Faster Resolution of Requests
Respond swiftly to customer inquiries and ensure higher satisfaction.
More Productive Technician Teams
Optimize dispatch planning so that your technical teams accomplish more.
Resolve support cases faster with AI
With the remberg Asset Platform, you maintain complete oversight of all incoming cases and tickets. Due to the direct association with the affected logistics assets, you can prioritize issues immediately and provide your team with the necessary information for a swift resolution.
Plan and assign every work order
Plan your field service deployments quickly and flexibly. Assign tasks via drag-and-drop and adjust them in real-time, ensuring your teams are automatically notified and always where they are needed most. Fully equipped with all relevant information and tools, your team can resolve issues on the fly and directly on-site.
Ensure transparency with complete documentation
With the remberg Asset Platform, you digitize all service reports and inspection forms. This allows your technical teams to immediately fill out reports digitally after completing work orders and select installed items and spare parts. These reports are then automatically forwarded to your customers and processed internally for invoicing—quickly, efficiently, and without delays.
Connect your systems with interfaces & APIs
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg Asset Platform and transfer information via APIs or automatic CSV imports.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg Asset Platform relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.
