Telecommunications
Accelerate Installations and Resolve Downtimes Faster
In the telecommunications industry, speed and efficiency determine your success. With the remberg Asset Platform and Copilot, you gain an overview of all work orders and equip your technicians with powerful mobile and AI-driven tools, accelerating installations and resolving downtimes in record time.
Our customers
Increase in asset availability
Structured processes and enhanced knowledge management boost asset uptime
Faster response times to inquiries & failures
Transparent workflows and direct access to asset data enable rapid action
Increase in first-time fix rate
With the Asset Copilot, your team taps into expert knowledge instantly
Reduce mean time to repair with AI
With the remberg Asset Platform, you shorten the average repair time. Downtimes are centrally recorded and work orders are triggered with one click. The Asset Copilot leverages AI to search through technical documentation, providing your teams with the best solution approaches in real-time. This ensures that outages are resolved faster and the availability of your telecommunications networks is maintained.
Get precise solutions for complex downtimes
The Asset Copilot accelerates error diagnosis and troubleshooting, turning your employees into experts. Whether they are newcomers or experienced technicians, the Asset Copilot provides the right instructions and solutions for every technical issue instantly via the AI chat.
Capture and coordinate every work order easily
With the remberg Asset Platform, you plan your technical teams' deployments precisely and flexibly. Thanks to the drag-and-drop interface, tasks can be distributed quickly and adjusted in real-time. Your team is automatically notified when something changes, keeping everyone up-to-date.
Connect your systems with interfaces & APIs
No need to switch back and forth between different tools such as ERP, DMS or CRM systems. Synchronize everything that matters with the remberg Asset Platform and transfer information via APIs or automatic CSV imports.
Trust in world-class data protection & IT security
Your data and your trust are our top priority. For hosting, the remberg Asset Platform relies on a German high-security data center that is ISO/IEC 27001 certified and meets the highest C5 standards of the German Federal Office for Information Security (BSI). Additional security is provided by remberg with security mechanisms such as password change cycles and 2FA.